Museumnacht Maastricht postponed:
Friday 30 October 2020
As we take the safety and health of everyone - whether part of Museumnacht or not - very seriously, the 5th edition van Museumnacht has been rescheduled on Friday 30 October 2020. Trust us, it is definitely worth the wait. Thank you all in advance for your support, flexibility, and patience.
Below you will find an overview of possible questions many might have. Everyone who bought a ticket for the night on 17 April 2020 has received an email (end of March) with all the relevant information regarding options: reschedule, refund or donation. As of 10 May 2020, the organisation has transferred the money to those who requested a refund. If you haven't received your ticket refund, please contact us.
I bought a ticket for 17 April 2020 and want my money back.
Is that possible?
Museumnacht Maastricht wouldn't be Museumnacht Maastricht if we didn't follow all the (general terms and conditions) rules. Although we still hope to welcome everyone on 30 October we will of course make sure you have the choice to refund your ticket(s).
As mentioned above - everyone who bought a ticket has received an e-mail that also includes the option of full refund. Refunds have been transfered
Will my ticket (paid or guest ticket) remain valid for 30 October?
Yes, if you don't want a refynd, your ticket purchase remains valid for 30 October 2020. You don't have to buy a new ticket and you will automatically receive a new ticket by 30 June 2020 at latest. If you haven't received a ticket as of the beginning of July, please send an e-mail to us.
Can we expect a different programme on the new date?
Well, honestly, no Museumnacht Maastricht is ever the same, and 30 October 2020 will not be an exception! But rest assured, we will present an unforgettable evening programme yet again. A new night, a new adventure! Keep an eye on the website and social media for the latest information.
I have applied as a volunteer, what happens now?
If you have not yet been contacted by the venue and have any questions, please do not hesitate to contact the organisation. And, of course, it would be great if we can still count on your support on October 30th.
I was involved in Museumnacht Maastricht (performance, concert, workshop, exhibition, supplier, etc.), what happens now?
All those involved will receive more information about the rescheduling of Museumnacht Maastricht as soon as possible.
Can't find an answer to your question? Send an e-mail to firstname.lastname@example.org. We are doing our utmost best to answer all questions as quickly as possible.